We are committed to protecting the personal information we collect about individuals (e.g., applicants, borrowers, and merchants) participating in the Novae Financing Program and have adopted policies, procedures, and processes designed to protect personal information from misuse, theft, or other loss.
“Personally Identifiable Information” is any information collected through our Website that is reasonably likely to identify a specific, unique individual. Personally Identifiable Information collected through the site may include, but not be limited to, an individual’s name, address, e-mail address, income, financial and banking information (including banking account information and payment card data), Social Security number, telephone number, and date of birth.
Novae Financing and the federally-insured, federal or state chartered financial institutions and other lenders participating in the Novae Financing Programs (the “Funding Participants”) (collectively, “we” or “us”) own the information we collect on the Website.
The Website contains links to other websites. We do not control and are not responsible for the content, security, and privacy practices of such websites.
This Website is intended for visitors located in the United States. This Website is governed solely by the federal and state laws in the United States. Users from the European Union are advised not to disclose any Personally Identifiable Information to us. Information submitted to this Website is housed on servers located in the United States.
We collect Personally Identifiable Information at various times when you use our Website. Some of the places where we collect such information includes, but is not limited to, the following:
Emails, contact forms, questionnaires, and other forms you submit to us;
Your applications and transactions with the Novae Financing Programs, including those involving the Funding Participants;
Requests for pre-qualification for credit; and
Requests regarding qualified merchants.
Additionally, each time you visit the Website, the web server may automatically collect certain types of non-Personally Identifiable Information. Some examples of the non-Personally Identifiable Information we may automatically collect include:
Information about your Internet service provider, browser, operating system, and device;
Cookie information to recognize when you are visiting the Website;
Data related to your location at the time of accessing our Website, and
Beacons to know if a certain page was visited or an email was opened.
We may use your Personally Identifiable Information for the following purposes:
To process transactions you request;
To assess your creditworthiness when you apply for credit or to pre-qualify you for credit;
To manage loans or other accounts you have with us;
To communicate with you about your Novae Financing Program loans or credit accounts and the use of our Website;
To advise you of promotions, sales, or other special opportunities;
To market goods or services offered by:
As directed or authorized by you; or
As permitted by law.
We may use non-Personally Identifiable Information, including, but not limited to, aggregate or anonymized information for any purpose consistent with law.
By accessing our Website, you authorize us to disclose your Personally Identifiable Information to affiliated and unaffiliated third-parties as follows:
To companies in our corporate group;
To third parties, including Funding Participants, loan servicers, financial services providers (such as credit bureaus, securities broker-dealers, and insurance companies), companies with which we have joint marking agreements, merchants and retailers, companies that help market our products, and non-profit organizations;
To selected businesses, such as online and offline advertisers, so they can market products and services to you;
As directed or authorized by you; or
As permitted by law.
California Residents: Other than as required or permitted by law, we will not disclose Personally Identifiable Information about you to other financial service providers with which we have joint marketing agreements, unless you authorize us to do so.
We do not knowingly solicit or collect Personally Identifiable Information about children under the age of 18. Our Website is not designed for or directed to children under the age of 18. If we become aware that a child under the age of 18 has provided Personally Identifiable Information to us, we will delete the information from our records. If you become aware of any Personally Identifiable Information we collected from children under 18, please contact us at
We and our third-party service providers use reasonable technical, administrative, and physical safeguards to secure your Personally Identifiable Information.
We take steps to protect the confidentiality of Personally Identifiable Information, including, but not limited to, Social Security numbers, and prohibit the unlawful disclosure of such information. We limit access to such Personally Identifiable Information.
Although we work to protect your Personally Identifiable Information, you should be aware that no technology is perfect and that there is always some risk involved in transferring data over the Internet, particularly if you send information to us through an unsecured means, such as email.
Information retained in our active databases. If you would like to review or correct any Personally Identifiable Information we have retained about you in our active databases, please send an e-mail request to
Opting out from our solicitations. If you receive a marketing e-mail from the Novae Financing Program relating to any offer or promotion and wish to be removed from future email solicitations, you will have the option to do so. If you opt out, the only future email communication you will receive from us will be (a) transactional or relationship messages, such as activity alerts and payment reminder messages; (b) in response to questions from you; or (c) to resolve any customer service issues you may have reported.
Information relating to services provided by our service providers and lenders. If you need help accessing your information related to a service provided by one of our service providers or information held by your lender, we will assist you by referring you to the appropriate third party. Please contact us for that information by submitting an e-mail request to
Limiting Information Sharing. You may limit when we may share information about you. You may exercise one or more of your opt-out choices described. Write to us at Novae Financing, Inc. Attn: Information Sharing Opt-Out, 222 5th Avenue, Floor 5, New York, NY 10001. If you write to us, please include your account number, contact phone number, and full name on the account. If you have a joint account, your opt-out applies to every person on the account. If you have multiple accounts with us, you must opt-out separately for each account.
You have the right to control whether we share some of your personal information and you may opt out of any sharing of your information with any party for compensation.
You also have the right to request that we disclose to you the categories and specific pieces of information that we have collected about you by sending a written request to.
Attn: Privacy Administrator
1506 Klondike Rd SW Ste 403
Conyers, GA 30094
We will respond within thirty (30) calendar days of receiving your request by providing a list of the categories of personal information disclosed to third parties for third-party direct marketing purposes during the immediately preceding twelve months along with the names and addresses of these third parties.
You also have the right to request that we delete your personal information that we have collected from you by sending a written request to the address listed above. We will respond to any such requests by mail free of charge to you.
Please read the following information carefully before you make your choices below.
We are required by the California Financial Information Privacy Act to provide this notice to you annually.
This Privacy Notice applies to Novae Financing and its subsidiaries.
You have the following rights to restrict the sharing of personal and financial information with our affiliates (companies we own or control) and outside companies with which we do business. Nothing in this form prohibits the sharing of information necessary for us to follow the law, as permitted by law, or to give you the best service on your accounts with us. This includes sending you information about some other products or services.
Restrict Information Sharing With Companies We Own or Control (Affiliates): Unless you say "No," we may share personal and financial information about you with our affiliated companies or subsidiaries.
[ ] NO, please do not share personal and financial information with your affiliated companies or subsidiaries.
Restrict Information Sharing With Other Companies We Do Business With To Provide Financial Products And Services: Unless you say "No," we may share personal and financial information about you with outside companies we contract with to provide financial products and services.
[ ] NO, please do not share personal and financial information with outside companies you contract with to provide financial products and services.
TIME SENSITIVE REPLY
You may make your privacy choice(s) at any time. Your choice(s) will remain unless you state otherwise. However, if we do not hear from you we may share some of your information with affiliated companies and other companies with whom we have contracts to provide products and services.
To exercise your choices do one of the following:
Please note that in order for us to process your request, the address you provide below must be a California address you've given to us in relation to your account.
Last name (please print):___________________________
Mailing Address (if different than the street address):
We may provide this information in a standardized format that is not specific to you. The designated e-mail address for these requests is